Frequently Asked Questions
Everything You Need to Know
Everything You Need to Know
About MontaaPay
Answers to the questions we hear most often. If you cannot find what you are looking for, get in touch. We are always happy to help.
MontaaPay is a specialist FX and international payments consultancy based in London. We help businesses reduce the cost of international payments, manage currency risk through tailored hedging strategies, and access a powerful online payment platform. All supported by a dedicated consultant.
The key difference is the consultative relationship. Banks and platforms like Wise process your payments. We advise on them. You get a dedicated expert who understands your business, proactively monitors the market, and builds a strategy around your specific exposure. We also offer access to competitive rates that are typically significantly better than high street banks.
Yes. Payments and FX services are provided through our regulated platform partners, authorised by the Financial Conduct Authority (FCA) as Authorised Payment Institutions. All client funds are held in fully safeguarded, segregated accounts in line with FCA requirements.
Absolutely. Client funds are safeguarded in segregated accounts with regulated banking institutions, fully in line with FCA safeguarding rules. Your money is never pooled with operational funds and is always protected.
We support payments to over 120 countries in 125+ currencies through our platform network. Multi-currency accounts are available in 37+ currencies, allowing you to hold and manage funds without unnecessary conversion costs.
A forward contract allows you to lock in today's exchange rate for a payment you need to make in the future. Up to 24 months ahead. It is one of the most effective tools for businesses that need cost certainty on future international payments. Whether you need one depends on your specific business. We will advise during your free consultation.
Most clients are fully onboarded and making their first transfer within 2 to 5 business days. The process involves standard compliance checks and account setup. We guide you through every step.
We work with businesses making from around £50,000 upwards in annual international payments. For individual transactions we can advise on the most cost-effective approach depending on your volumes and currencies.
Yes. We regularly support individuals and businesses with large overseas property purchases. Where getting the right rate can make a significant difference to the total cost. We handle these with particular care and attention.
Through select regulated platform partners we are able to support businesses that require digital asset settlement as part of their international payment flows. This is available on request. Please speak to your consultant for more information.
Simply book a free 20-minute consultation using the button below. There is no cost, no commitment, and no pressure. We will listen to your needs and tell you honestly how we can help.
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support@montaapay.com
+44 (0) 208 264 8889
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